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Support

Contact WireIt support

For account access, billing, onboarding, product questions, or technical help, email admin@signetronics.com.

Primary Contact

admin@signetronics.com

Support coverage, response commitments, and service terms are described in our Terms of Use.

Account Access

Login issues, invite problems, onboarding questions, reviewer access, and workspace setup.

Billing And Subscription

Trial questions, subscription changes, invoices, renewal issues, and account status questions.

Product And Technical Help

WireIt workflows, Onshape integration help, exports, data issues, and reproducible bug reports.

How To Get Help Faster

  • Send your request from the email address associated with your WireIt account when possible.
  • Include your organization name, affected project or harness, and the exact steps you took.
  • If you are reporting a bug, include screenshots, console errors, or sample data when available.
WireIt Support | Signetronics